TABLE OF CONTENTS

  • Basics
  • Customizing
  • Maintenance

Using Your Neeo Remote

Basics

Turning on the remote

Press and hold the physical power button for about three second. The remote powers on and displays the default room screen.

Turning off or restarting the remote

Although the remote enters a power- saving mode when not in use, you can turn off the remote when it won't be used for a long period of time to significantly extend its battery charge.

To turn off or restart the remote:

  1. Turn off the remote, press the physical power button until the power menu opens, then tap Power off, or Press the physical power button and hold it down for another 4 to 5 seconds after the power menu opens
  2. To restart the remote, tap Restart.

Using a Favorite

A favorite is a device, channel or music service that had been "favorited" to a room screen. Favorites must be set up in a T3 or T4 Series touchscreen or the Control4 mobile app, but the favorites then immediately appear on that room's screen on your Neeo Remote. 


To use a favorite:

  1. Select the room to view favorites, then tap the favorite.

        Tip: If the favorite you want doesn't appear on the first room screen, you can slide the screen to the left to display more 

               of the room's favorites.

Opening the room menu

You can open a room menu to select broad categories of device controls such as Watch (video) and Listen (audio).

To open the room menu:

  1. On the Neeo Remote's touchscreen, tap the room menu icon (small Control4 logo) in the upper-left corner. The room menu opens.
  2. Tap any of the experiences to open more detailed controls and selections

Returning to the room menu

To quickly return to the room menu from a submenu:

  1. Press the physical Home button.

Changing Rooms

To change rooms:

  1. On the touchscreen, tap the room menu icon (small Control4 logo) in the upper-left corner. The room menu opens
  2. Tap Change Rooms, then tap the name of the room you want to change to.

            Tip: The newly selected room becomes the default room, even after restarting the remote.

Playing music

To play music:

  1. On the Neeo Remote's touchscreen, tap the room menu icon in the upper-left corner. The room menu opens.
  2. Tap Listen.
  3. Tap the music service to listen to, then tap the station, channel, or track to play. If the room has a favorite service, station, or channel set up, tap the favorite's name in the room screen.

Watching video

To watch TV or video

  1. On the Neeo Remote's touchscreen, tap the room menu icon in the upper-left corner. The room menu opens.
  2. Tap Watch, then tap the video source to watch. If the room has a video source set up, tap the favorite's name in the room screen. 


Selecting a channel

To select a specific channel:

  1. If the channel is set up as a favorite (recommended), use the remote's touchscreen to slide to the favorites screen where the channel is listed, then tap the channel's icon. If the channel is not set up as a favorite, tap the Channels favorite, the tap the channel you want.

            Tip: To enter a channel number directly, you can use your T3 or T4 touchscreen or the SR-260 universal remote


Turning off all media in a room

To turn off all media playing in a room:

  1. Press the physical power button, then tap TURN OFF on the touchscreen.


Controlling lighting

To control lighting:

  1. On the Neeo Remote's touchscreen, tap the room menu icon (small Control4 logo) in the upper-left corner. The room menu opens.
  2. Tap Lighting, tap the fixture to change, then adjust the dimmer or tap to toggle a switch
  3. To use lighting scenes, after you tap Lighting, tap Lighting Scenes, then tap the scene to control it.


Controlling door locks

To control a door lock:

  1. On the Neeo Remote's touchscreen, tap the room menu icon (small Control4 logo) in the upper-left corner. The room menu opens.
  2. Tap Security, tap Locks & Sensors, then tap the lock to lock/unlock it.


Customizing

Adding a favorite

To add a favorite to the Neeo Remote:

  1. The favorite must be added to the room using a T3 or T4 Series touchscreen or the Control4 mobile app. 

        Favorites are room specific and display in the same order on touchscreens, the Control4 mobile app, and Neeo Remote.


Adding a music service

To add a music service to the Neeo Remote:

  1. The service must be added to the room using the Add Music feature on a T3 or T4 touchscreen or the Control4 mobile app.


Maintenance

Disconnecting the remote from your Control4 system

If your first-time setup of the Neeo Remote didn't go as planned, you can disconnect it from your Control4 system and start over. You can also disconnect the remote in order to connect it to a different Control4 system.


To disconnect the remote from your Control4 system:

  1. Turn off the remote, then press the physical power button to turn it back on again.
  2. While the remote is starting up, press and hold the physical BACK button until you see the prompt, “Hi, nice to meet you."


Resetting the remote to its factory defaults

To reset the remote to factory settings:

  1. Press and hold the physical power button and physical mute button while powering on, then tap OK.

Finding the remote's serial number

To find the serial number:

  1. On the touchscreen, tap the room menu icon (small Control4 logo) in the upper-left corner. The room menu opens.
  2. Tap Settings, then tap About and note the number after REMOTE SERIAL.